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   Angels
   Animal Figures
   Bed and Bath
   Candleholders
   Carousels
   Cat Family
   Cherubs
   Clocks
   Dolphins
   Dragons
   Fairies
   Frames
   Halloween
   Inspirationals
   Kid’s Room
   Miscellaneous
   Native American
   Night Lights
   Oil Warmers
   On the Wall
   Patio and Garden
   Pegasus
   Plates
   Trinket Boxes
   Unicorns
   Vases
   Windchimes
   Wizards
   Wolves
  
   Under $5
 

Make all checks and money orders payable to our parent company: Home and Gifts

FAQ

What payment methods do you accept?

We accept credit and debit cards, PayPal, and checks and money orders.

What credit cards can I use to pay for my order?
 
                                                        
We accept Visa, Master Charge, American Express, Discover/Novus and Dinners Club cards.  Just click on the “Credit Card Payment” as your payment option at checkout time. 2Checkout.com, Inc. is an authorized retailer of WindyStarr.

You can also use a credit card to pay for your purchases by using the PayPal payment option. If you choose “PayPal Payment” as your payment option, when you go through the checkout process you will be taken to the PayPal site where you can use your credit card to pay for your purchase. if you are not currently registered with PayPal, this will also create a PayPal account for you to use in the future.

  What is PayPal?

PayPal is an online payment processing company.  They can take payments by Visa, Mastercard, or Electronic Check (Electronic Check requires account verification & can take several days for new accounts).

What kinds of guarantee do I get?

All items sold at Windy Starr’s Mystical World store have a 30 money back guarantee. In addition, many individual items have their own warranties. 

What are your shipping policies?

We ship only to the continental USA. Orders will ordinarily be shipped by UPS Ground or U.S. Postal Service Ground Mail. Our shipping and handling fees are:

Under $ 50 $6.50  $ 50 to   $ 74.99 $7.50  $ 75 to  $ 99.99 $8.50 $100 to $149.99 $9.50 Over $150 Free

Contact info@windystarr.com for any questions you may have about our shipping policies.

What do I do if I have problems with my order?

If you have questions about items you are interested in contact us at info@windystarr.com  If you have questions about an order you have already placed, contact: orders@windystarr.com   Normally we will respond back within 24 hours.  You can also call our voice mail at (732) 548-5775.  Leave a message and we will get back to you promptly.

What do I do if I have problems with my purchases after they arrive?

Remember we offer a 30 day money back guarantee on all of our merchandise. If you have a problem, we will be glad to help you by replacing the item or offering you a refund. Here is further information about our return policy and procedures. We reserve the right to refuse any unauthorized returns.

 Explanation of some terms used in our store.

Alabastrite - Our name for polyresin items. Alabastrite is a stone-based material which can be intricately molded producing great detail, and will  allow paint to adhere. These items may be cleaned by dusting, however, they should not be washed with water as they are painted with water soluble paints. 

Porcelain - A fine ground white clay, molded and fired in an oven for eight hours at 1200 degrees. Finished with a glazed, underglazed, or "bisque" finish. Glazing produces a high gloss; underglaze produces a matte finish. Bisque is a matte finish without glaze. After finishing, the item is "cooked" for six hours at 800 degrees.

Stoneware - White clay with fine ground stone. Working with stoneware demands great expertise, and is in fact becoming a lost art. Stoneware is safe to use in both microwave and conventional ovens.

Patchwork Items - They are made by applying unique fabric or paper prints  to the surface of porcelain, dolomite or polyresin items. After application, 12 layers of lacquer are added and the item is hand polished to a high gloss between each layer.

Cubic Zircon - The most successful simulated diamond. Properties such as refraction, hardness, and specific gravity are remarkably similar to diamonds.  Cubic zirconia are very hard to distinguish from diamonds; sometimes a jewelers loop will be needed to see the difference.

Diamonds are extremely hard, highly refractive colorless or white crystalline of carbon. Diamonds, like all gemstones, are judged in terms of Carats, or weight (different from Karats, as in gold purity).

Gold is the ultimate precious metal. Virtually indestructible, amazingly malleable, doesn't rust or tarnish. Graded by purity; in the U.S. a scale of 24 is used, so 24 Karats (24K) is 100% pure. 18K is 18 parts gold and 6  parts alloy (other metals), and so on. 10K is the legal minimum for Karat-graded gold. The word "Plumb" indicates the exact purity of the piece.

Rubies, sapphires, emeralds and amethysts, often treasured as birthstones, fall under the category of gemstones. Gemstones are priced and graded by  Carat weight.

Pearls are smooth, lustrous, variously-colored deposit formed around a grain of sand in the shell of a certain mollusk. Pearls may be formed naturally or "cultured" through an artificial implanting process.

Sterling Silver - To qualify as "sterling" a given item must be composed of a least 92.5% pure silver.

Frosted Acrylic items are given the French Lilac process, (used on glass), to achieve the distinctive frosted look. The drama of frosted glass without the weight.
 

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